NV Shippers

Route Monitoring

Track the progress of your shipments.

Search Route

Date Type

Date

Route Details	Driver	Progress	Status	Actions

BI Analytics

Date Type

Start Date

End Date

Tap any metric card to see its formula and the exact drops behind the number.

How each metric is calculated

Overall OTP = pickup + delivery drops on-time ÷ pickup + delivery drops with a timeslot. On-time = arrived before or inside the booked window (arriving early counts). Excludes DOC returns.

Pickup OTP = pickup drops that arrived before/within their booked timeslot ÷ pickup drops with a timeslot. Arriving early counts as on-time.

Delivery OTP = delivery drops (excl. DOC) that arrived before/within their booked timeslot ÷ delivery drops with a timeslot. Arriving early counts as on-time.

DOC Return OTP = document-return drops completed by end of the first working day after the route was delivered ÷ all DOC-return drops. Mon–Fri only, and Thai public holidays are skipped — a Friday delivery is due Monday, and if that Monday is a holiday it becomes Tuesday.

Fail Rate = failed drops ÷ all drops (drop-level). E.g. a route with 10 drops and 1 failure = 10% fail rate. Lower is better.

Avg Time at Drop = average of (completion − arrival) across completed drops (capped 0–24h).

Overall OTP

--%

pickup + delivery on-time (early counts) · tap for detail

Pickup OTP

--%

pickup within timeslot (early counts) · tap for detail

Delivery OTP

--%

delivery within timeslot (early counts) · tap for detail

DOC Return OTP

--%

by next working day · tap for detail

Fail Rate

--%

failed ÷ all drops · lower is better · tap for detail

Avg Time at Drop

—

arrived → success/fail · tap for detail

Total Routes

routes matched

Trend Analysis

routes & pickup/delivery on-time performance over the selected period

Trip Summary — routes by service type

Pickup Performance — on-time vs not on-time

Delivery Performance — on-time vs not on-time

Distance & Drop Metrics — actual distance & drop counts by period

Drops = every delivery stop on the route.

Period	Act Dist Avg	Act Dist Max	Drops Avg	Drops Max

Per-route transport metrics across the selected dates

Route ID	Route Date	Driver	Drops	Overall OTP	Pickup OTP	Delivery OTP	DOC Return OTP	Fail Rate	Avg Dwell	Distance	Status

Billing Estimate

Provisional charges for a period of up to 31 days.

These figures are an estimate, not a bill. They are calculated from delivered routes and may change until your tax invoice is issued.

Start Date

End Date

Maximum 31 days per preview.

Route	Del Date	Trip Type	Truck	Distance	Drops	Total (THB)

Issues & Tickets

Track issues raised for your shipments.

Status

Ticket	Route / Details	Status	Created

Create Route

Compose a delivery route and send it to our operations team.

Trip details

Pickup Date *

Delivery Date

Your Reference

Vehicle Type

Helpers

Remark

Pickup / origin

From my pickups

Pickup Address

Contact

Phone

Pickup Window

Drops

My Requests

Routes you've drafted or sent to operations.

Reference	Dates	Status	Updated	Actions

My Pickups

Warehouses and origins we collect from.

Pickup	Address	Contact	Window	Actions

My Addresses

Your saved delivery contacts. Only you can see these.

Contact	Address	Window	Actions

Connect LINE Account

Enterprise Shipper

Route Monitoring

BI Analytics

Billing Estimate

Issues & Tickets

Create Route

Trip details

Pickup / origin

Trucks to Reserve

Create Route

Trip details

Pickup / origin

Drops

My Requests

My Pickups

My Addresses

Connect LINE Account

Enterprise Shipper

ตั้งรหัสผ่านของคุณ

Set New Password

Route Monitoring

BI Analytics

Billing Estimate

Issues & Tickets

Create Route

Trip details

Pickup / origin

Trucks to Reserve

Create Route

Trip details

Pickup / origin

Drops

My Requests

My Pickups

My Addresses

Metric

Raise Issue

Add Pickup

Add Address

Confirm Location

Request

Issue

Route